B2B SaaS

Chatdesk – 

Our Role
Web design
New York City
B2B SaaS

Chatdesk is a platform designed for ecommerce brands, offering 1:1 customer engagement solutions. It utilizes AI and on-demand experts to drive conversions and resolve tickets across various channels like social media, email, chat, and SMS. The platform focuses on proactive engagement, 24/7 support, call deflection, and real-time customer insights. Chatdesk aims to help brands grow by acquiring new customers at a lower cost, turning support tickets into sales, and retaining customers through personalized interactions.