Product Design & Strategy

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Product is our bread and butter. We practice lean design, providing a pragmatic, fast and effective way for early-stage companies to get great design that meets the needs of users and also the company.

Design Thinking Workshops

When we’re up against a design or product challenge, often the best thing for it is to work through it together in real-time. We run regular desgin thinking sessions with clients where we sketch out rough mockups to quickly figure out what will and won’t work.

Research-Driven Problem Solving

Any time we ask “how should this work?”, we turn to existing products or advisors. More often than not, somebody has already encountered and overcome this challenge. We try not to reinvent the wheel and instead defer to the people who’ve already done the research.

Remote & Asynchronous

Wherever possible we keep conversations in Slack, and tasks in Mast. This means when we do hop on a call we won’t waste time discussing small design details and can focus on the big picture challenges ahead f us.

Strategy Transparency

In asynchronous design teams it can be difficult to keep track of why certain product decisions were made. Clearly documenting design iterations makes sure nobody is guessing why we did something a certain way.

Design Systems

A comprehensive and well documented design system saves everyone time in the long run, and lets everybody get involved in quickly mocking up concepts using existing elements. Every product project we work on has a design system.

Quality Assurance

We run regular QA cycles, pouring over developed features for errors in implementation, or just simply for things that can be improved.
We searched long and hard for a UI/UX designer and we're extremely thankful to have found Never Before Seen. Highly skilled, reliable and combines strategic insights with great design. They’ve been fundamental to our success.
Traviss Orr
Co-Founder & CEO
How does NBS integrate with our internal team?
Will you come to our office?
How does handover to our developers work?

A support level for any stage starup

Assist

5h
per week
Lower rate
Up to around 5 hours per week for you to use however you need. Includes every service we offer.
Dedicated team of UX and UI designers managed by one lead
Zoom catch-ups most weeks
Real-time collaboration in Slack
Async task management, updates and reviews in Mast
Every service we offer
Upgrade or cancel anytime
Book an intro call

Growth

Popular
15h
per week
Lower rate
Up to around 15 hours per week for you to use however you need. Includes every service we offer.
Dedicated team of UX and UI designers managed by one lead
At least one Zoom catch-up each week
Real-time collaboration in Slack
Async task management, updates and reviews in Mast
Every service we offer
Upgrade, downgrade or cancel anytime
Book an intro call

Warp Speed

25h
per week
Our lowest rate
Up to around 25 hours per week for you to use however you need. Includes every service we offer.
Dedicated team of UX and UI designers managed by one lead
At least two Zoom catch-ups each week
Real-time collaboration in Slack
Async task management, updates and reviews in Mast
Every service we offer
Downgrade or cancel anytime
Book an intro call

On-Demand

By the hour
Our standard rate
For smaller or one-off projects we can work to a fixed price or by the hour
Zoom catch-ups when required
Real-time collaboration in Slack
Async task management, updates and reviews in Mast
Every service we offer
Upgrade or stop anytime
Book an intro call