Our Process

A day in the life.
See how we work with clients day-to-day.

Over the last 3+ years we have devised a fully transparent, collaborative approach to product design that keeps everyone in the loop and makes design decisions clear as day.
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Design should never be farmed out. We've devised a process which lets us integrate fully with your team so we can do design together.

In-sync where it matters

For the tricky stuff, nothing beats workshopping ideas together as a team, so when it comes to strategy, problem solving and ideation, jumping on a call is our preferred method.

Async everywhere else

Wherever we can we handle design briefing and feedback asynchronously. This saves everyone from a whole lot of unnecessary meetings. See how we do this here.

Transparent at all times

Figma access for all! We share our working files direct lywith clients for easy collaboration.
“We originally came to NBS for our marketing site but ended up being so impressed that we handed over a large part of the build of our platform to the them. I couldn't recommend the Never Before Seen team highly enough.”
Bill Kerr
CEO at Athyna

Our Design Stack

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This is a project tool of our own making which syncs up with Figma comments letting us address design tasks at light-speed.
Figma access for all! We share our working files direct with clients for easy collaboration.
Our team connects right into where your team is already working.

Assist

5h
per week
Lower rate
Up to around 5 hours per week for you to use however you need. Includes every service we offer.
Dedicated team of UX and UI designers managed by one lead
Zoom catch-ups most weeks
Real-time collaboration in Slack
Async task management, updates and reviews in Mast
Every service we offer
Upgrade or cancel anytime
Book an intro call

Growth

Popular
15h
per week
Lower rate
Up to around 15 hours per week for you to use however you need. Includes every service we offer.
Dedicated team of UX and UI designers managed by one lead
At least one Zoom catch-up each week
Real-time collaboration in Slack
Async task management, updates and reviews in Mast
Every service we offer
Upgrade, downgrade or cancel anytime
Book an intro call

Warp Speed

25h
per week
Our lowest rate
Up to around 25 hours per week for you to use however you need. Includes every service we offer.
Dedicated team of UX and UI designers managed by one lead
At least two Zoom catch-ups each week
Real-time collaboration in Slack
Async task management, updates and reviews in Mast
Every service we offer
Downgrade or cancel anytime
Book an intro call

On-Demand

By the hour
Our standard rate
For smaller or one-off projects we can work to a fixed price or by the hour
Zoom catch-ups when required
Real-time collaboration in Slack
Async task management, updates and reviews in Mast
Every service we offer
Upgrade or stop anytime
Book an intro call