Our Process

We run workshops for the tricky stuff

For the tricky stuff, nothing beats workshopping ideas together as a team, so when it comes to UX strategy and product problem solving, jumping on a call is our preferred method.

Everything else we handle asynchronously

Smaller updates, tweaks and design feedback can be handled asynchronously, so we can maximise the productivity of our workshops.

Full transparency & access for all

Figma access for all! We share our working files directly with clients for easy collaboration. We also welcome your whole team into our shared Slack channel.

Our Design Stack

Figma is of course our design tool of choice, and Mast is the project tool we built which integrates deeply with it, giving us a fast and simple way to manage design tasks and feedback.
Learn more about Mast
Our team connects right into where your team is already working.
Loom lets us avoid unnecessary meetings. We use it to send updates to clients, and we encourage clients to use it to give us feedback.

A day in the life – see what it's like working with us.

We have a unique workflow centred around speed, agility and asynchronicity.
“We originally came to NBS for our marketing site but ended up being so impressed that we handed over a large part of the build of our platform to the them. I couldn't recommend the Never Before Seen team highly enough.”
Bill Kerr
CEO at Athyna